EastPak Reviews
EastPak Customer Reviews (8)
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EastPak Customer’s Q&A
EastPak FAQs
About eastpak.com Prices and Cost?
Eastpak offers a wide range of products with varying prices. For instance, the Eastpak x Telfar Shopper L Blue is priced at $220.00, while the Satchel Vivienne Westwood Planet's Print is available for $155.00. The Eastpak x Telfar Duffle L Yellow and Duffle S Red are priced at $240.00 and $140.00 respectively. The Springer Colorful Standard Storm Gray is available for $32.00. Eastpak also offers products under specific price ranges such as under $100, under $200, under $35, and under $55. Please note that these prices are subject to change and it's recommended to check the official Eastpak website for the most accurate and up-to-date information.
What is the return policy of Eastpak?
Eastpak offers a 30-day return policy. If not satisfied with the products received or if a change of mind occurs after the order confirmation has been e-mailed, the products can be returned within 30 calendar days of delivery for a refund. The return process involves visiting the 'Track Delivery & Returns' section on the Eastpak website, entering the order number and email address, and creating a return. The items to be returned, the reason for the return, and the return method need to be selected. The order should be packed in the original box, sealed securely, and given to the carrier. The return can be tracked until it has been fully processed. The refund is visible on the account up to 14 days from when the parcel is handed to the carrier. Please note that while the products remain in possession, they should be kept safe, secure, and in good condition. Shipping costs for express delivery are not reimbursed in case of returns for change of mind.
How can I purchase a product from Eastpak.com?
To purchase a product from Eastpak.com, follow these steps:
- Visit the Eastpak Official Store.
- Browse through the available categories such as Backpacks, Shoulder Bags, Accessories, etc.
- Select the desired product.
- Add the product to the cart.
- Proceed to checkout and provide the necessary information such as shipping address and payment details.
- Confirm the purchase.
Please note that Eastpak offers free shipping on orders $50+ and products come with up to 30 years limited warranty. If any questions arise during the purchase process, refer to the FAQ section on the website. Enjoy shopping!
Can you tell me more about the history of Eastpak?
Eastpak is an American worldwide lifestyle brand that was founded in Boston, Massachusetts. The company started its journey in 1952 as Eastern Canvas Products USA, Inc., producing bags and packs for the U.S. military. In 1976, the company shifted its focus to the consumer market under the brand name Eastpak. The company is known for designing, developing, manufacturing, and marketing a range of products including bags, backpacks, travel gear, and accessories.
The company was founded by Bernard Godfrey of Newton, Mass, and later joined by his son, William, and a third partner, Monte Goldman. The company initially specialized in safety equipment for the U.S. Army. However, the company's direction changed dramatically when Monte's son, Mark Goldman, joined the company in 1976. He transformed the company's retail product line into a consumer brand and launched the first line-up of bags and packs at a sportswear trade fair in Chicago in 1977.
In 1985, Eastpak introduced bright colors and prints to the bag collections and became the first bag brand to offer a lifetime product warranty. The company entered the luggage market in 1999 with the first wheeled trolley produced for the consumer market. V.F. Corporation acquired the brand in 2000, where it joined other brands such as JanSport, The North Face, Kipling, Lee, and Wrangler. Eastpak's first export markets were in Asia, with early successes in Japan, Korea, Singapore, and the Philippines. Eastpak was first introduced to the European market in 1986 by the Frenchman Kostia Belkin.
About eastpak.com Popular Products and Services?
Eastpak is a popular brand known for its resilient products with a 30-year warranty. The brand offers a wide range of products including shoulder bags, backpacks, and accessories. They have collaborations with other brands and designers, such as the Rick and Morty x Eastpak collaboration and the Telfar x Eastpak collection. The Telfar x Eastpak collection includes duffle bags in various colors like yellow and red. Another notable product is the Satchel Vivienne Westwood Planet's Print. Eastpak also offers a winter sale with up to 50% off on selected styles. The brand stands for durability and sustainability, which are integral to its DNA. Eastpak has been Built to Resist since 1952..
Where can I buy Eastpak products?
Eastpak products can be purchased from the official Eastpak store. They offer a wide range of products including backpacks, shoulder bags, and accessories. They also have collaborations with other brands and designers. Eastpak products are also available in selected retailers across North America. For more specific locations, the store locator on the Eastpak website can be used.
Can you tell me more about the Telfar x Eastpak collection?
The Telfar x Eastpak collection is a collaboration that features a reinvention of the iconic Telfar Duffle bag. The collection includes bags in three sizes and three colorways, including Red, Yellow, and Black. The duffle bags are co-branded, showcasing the unique style of both Telfar and Eastpak. The collection also includes a range of Shopper Bags in various sizes and colors. The prices for the duffle bags range from $150.00 for the small size to $240.00 for the large size. The Shopper Bags are priced at $140.00 for the small size, $180.00 for the medium size, and $198.00 for the large size. The collection is available for purchase on the official websites of both Telfar and Eastpak.
About eastpak.com Payment Method?
The website eastpak.com accepts the following payment methods for purchases: VISA credit/debit, MASTERCARD credit/debit, MAESTRO, PAYPAL, and AMERICAN EXPRESS. Payment must be made in the currency as indicated on the order before submission. Products will be supplied after the payment is cleared. If payment in cleared funds is not received within 30 days after the date of the order, the order will be cancelled. If payment is made by credit or debit card, card details must be supplied when placing the order. The card issuer will be contacted to request authorization for the use of the card for payment of products. The order will not be accepted, and the products will not be supplied, until the credit or debit card issuer has authorized the use of the card for payment of the products ordered. When the credit or debit card issuer authorizes the use of the card, the necessary funds on the card are reserved until the purchase process is completed or cancelled. However, no amount is actually charged on the card until the purchase process is completed. Authorizations can remain pending 3 to 7 days even in case of cancelled orders. In such cases, no actual charges will be effected, and the funds will be eventually released. If payment is made by PayPal, the user will be asked to log in to their PayPal account with their email address and password to confirm the payment. If the user does not have a PayPal account, they can still pay with PayPal up to a maximum of 10 times and will be asked to enter personal data and credit card details. If one of the alternative payment methods (APMs) is selected, which entails an upfront collection of the payment, payment will be collected upon order confirmation. In the exceptional case the products ordered are not available, and payment has already been made through an APM, a full refund will be issued. The APMs include: PAYPAL..
eastpak.com Return Policy?
Eastpak.com offers a 30-day return policy. Customers unsatisfied with their purchases or who have changed their minds can return their items within 30 calendar days of delivery for a refund. The return process is as follows:
- Initiate the return by visiting TRACK DELIVERY & RETURNS, entering the order number and email address, and selecting the items to be returned.
- Pack the products with the return label in the original box.
- Hand over the package to the carrier.
- Wait for return confirmation and refund.
Please note that while the products remain in your possession, you are responsible for keeping them safe, secure, and in good condition.
As for the shipping policy, Eastpak.com offers free shipping on orders over $50.
What is the contact information of Eastpak?
The contact information for Eastpak is as follows:
- Phone number: (855) 670-1661
- Office hours: Monday to Friday, 8:00am - 4:30pm MST
Please note that this information is subject to change and it's always a good idea to check the official Eastpak website for the most up-to-date contact information..